Terms and conditions

1. What applies

These terms apply to all services provided by Hupopiazo, a brand of Cotovio Industries Sàrl, Lausanne. The accepted quote and these terms form the contract. Where the quote says otherwise, the quote prevails.

2. Quote and booking

A quote is valid for 30 days. The order is confirmed by your written agreement (an e-mail or WhatsApp message is enough). The shooting date is reserved once the deposit is received.

3. Prices and payment

• Prices in Swiss francs, excluding VAT (8.1%).
• 50% deposit on order, balance on delivery, payable within 15 days.
• Projects from 5'000.– (Signature, documentary): 40% on order, 30% at the shoot, 30% on delivery.
• Subscription: invoiced monthly, in advance.
• Final high-definition files are handed over once the balance is paid. Review versions carry a watermark.
• Late payment: reminder fee of 30.–, then default interest of 5% per year.

4. Scripted projects: commercials, portraits, brand films, training

Before shooting, we write a brief with you, then a storyboard or script. You approve it in writing: it becomes the reference for the project. We shoot and edit what was approved. Changing the story, the message or the cast after approval is a new request, priced before it is done.

5. Events, reportages, aftermovies, live capture

How an event unfolds is not in our hands: we film what happens, as well as it can be filmed. Your specific requests (a person, a moment, a must-have shot) are taken into account if you send them in writing before the event. We cannot guarantee a moment that was not announced, nor make up for venue constraints (light, access, timing, filming restrictions).

6. Revisions

Each offer states its number of revision rounds. A revision adjusts the film within the approved frame: cutting, shortening, changing a text, moving a shot, choosing another track from our suggestions. Not a revision: changing the story or tone, adding footage that was never shot, re-shooting. Beyond the included rounds: 120.– excl. VAT per hour of editing. If we hear nothing from you within 10 working days of a delivery, that version is deemed accepted.

7. Taste and payment

Every image involves some personal taste. Our commitment covers three things: the approved brief, technical quality and the deadline. A preference expressed afterwards is handled within the included revision rounds, then as a new request. It does not justify a price reduction or withholding payment.

If a defect is ours (blurred image, unusable sound, an item of the brief left out), we fix it or come back at our own cost.

8. Postponement and cancellation

• Free postponement up to 7 days before the shoot.
• Less than 7 days before: the deposit is kept as a booking fee, transferable once within 6 months.
• Less than 48 hours before: 100% of the planned shoot is due.
• Outdoor or drone shoot prevented by the weather (rain, wind, no-fly conditions): new date at no cost. Indoors, the weather changes nothing.
• If we have to cancel (illness, force majeure): a priority new date, or a full refund of the deposit.

9. Usage rights

Once the invoice is paid, you may use the delivered files on any medium, with no time limit. Hupopiazo remains the author and may also use them for its own promotion (website, social media, presentations) once you have published the project. Prefer confidentiality? Ask before the shoot: internal content (training, procedures) stays confidential at no extra cost; a full waiver of showing published work costs 20% more. Raw footage is not included, except in the “We shoot, you edit” offer. For television or cinema broadcast, music and rights are priced separately.

10. Formats

The main format (horizontal 16:9 or vertical 9:16) is set in the brief, and we frame the shoot for it. Versions included in the offer are delivered in the stated format. An extra version in the other format: +30% of that video's editing price.

11. What we need from you

Access to the locations and the necessary permits (private premises, drone flights requiring special authorisation), accurate information, and the consent of the people you ask us to film. For a public event, you inform participants that they may be filmed.

12. Costs, archiving, liability

Travel within the canton of Vaud is included; beyond that, travel, accommodation and venue hire are quoted. Your footage is archived for 12 months, then deleted. Our liability is limited to the amount of the order; we are not liable for indirect losses.

13. Governing law

Swiss law. Place of jurisdiction: Lausanne.

Version of 29 October 2026.